Methodology

• Unique service delivery methodology
  
  • Team approach - IT person, “Business Consultant”, Helpdesk person, Lead programmer spending “a little time” for planning.
    
  • We train our people to implement it – consistency saves you money!
    
  • We NEVER go over budget
    
  • “Real” training to show you how to use ONLY the features you need and the training is done in you office on your equipment to solve you problems (case study)
    
  • Work with Mainstream technologies – standard methodology to implement so “next guy” we send in (or you replace us) will know. No shareware and freeware. You get what you pay for.
  
  
• IT
  
  • Checklists to insure that “Real” Preventative Maintenance is being done
    
  • Planning
    
    • Budgeting assistance for tactical implementation to align with strategic goals
      
    • Real Disaster recovery planning. What to you need and what do you want to spend. – what has value?
    
    
  • Documents your network – documentation of your network is invaluable in emergencies and when you change staff or IT vendors
    
    • Guidebook and network diagram
    
    
  • Programming
    
    • Software Development Life Cycle
    
    
  • Education
    
    • Comparison chart – FIT vs. Brand X training
      
    • Training Classes. "Show you how to use specific features of software, Change Management, Formalize procedures (MDC reports), Hiring people, time management.
      
    
    
  • QA